서비스 약관

Last updated: 5 May 2026

1. Site Conditions of Use

This website is operated by EPHPHATHA FOOD (JEIL TRADING) (“Jeil Trading”, “we”, “us”, “our”). By accessing or using this website, you agree to be bound by these Terms of Service. We may update these Terms from time to time without prior notice.

2. Eligibility

You may only use this website where permitted by applicable laws. You agree that any information provided to us is accurate, complete, and up to date.

3. Product Information

We make reasonable efforts to ensure that product descriptions, pricing, specifications, images, and stock availability are accurate.

However, the following may change without prior notice:

  • product packaging
  • product specifications
  • pricing
  • stock availability
  • supplier availability

Product images are for illustrative purposes only.

4. Pricing

Prices may vary depending on:

  • customer trading terms
  • order volume
  • promotional discounts
  • supplier cost changes
  • market conditions
  • stock availability

Final pricing may be confirmed prior to order acceptance or completion.

5. Orders

All orders are subject to final review and acceptance by Jeil Trading.
We may modify, limit, or cancel orders due to:

  • stock shortages
  • pricing or product errors
  • operational issues
  • delivery limitations
  • suspected fraudulent or unlawful activity

6. Delivery

Delivery timeframes are estimates only and may vary depending on:

  • stock availability
  • delivery location
  • traffic or weather conditions
  • operational circumstances

7. Food Storage and Handling

Customers are responsible for proper storage and handling of chilled, frozen, and perishable products after delivery.
Jeil Trading is not responsible for product quality issues caused by improper storage, handling, or temperature control after delivery, except where required by law.

8. Returns, Credits, and Refunds

Returns, credits, and refunds are handled in accordance with our Refund Policy and any rights available under Australian Consumer Law.

9. Privacy

The collection and use of personal information is handled in accordance with our Privacy Policy.

10. Website Use Restrictions

Users must not:

  • misuse website content
  • interfere with website operations
  • upload harmful software
  • misuse trademarks, logos, or branding
  • engage in unlawful, misleading, or fraudulent conduct
  • attempt to gain unauthorised access to website systems

11. Limitation of Liability

To the maximum extent permitted by law, Jeil Trading is not liable for indirect, incidental, special, or consequential losses arising from the use of this website or supplied products.
Nothing in these Terms excludes, restricts, or modifies any consumer guarantees, rights, or remedies available under Australian Consumer Law.

12. Intellectual Property

All website content, including text, product information, logos, images, design assets, and branding, remains the property of Jeil Trading or its licensors unless otherwise stated.
Unauthorised use is prohibited.

13. Governing Law

These Terms are governed by the laws of New South Wales, Australia.